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Info/FAQs

Pepper Jelly Questions

What should I use your pepper jelly on?

Does it contain sugar?

What makes your pepper jelly stand above the other brands?

Where can I find the expiration date on your products?

Payment Options

Which payment options do you offer?

Shipping & Delivery

Once I place my order, when will it ship out?

Once my package ships out, when can I expect my package to arrive?

Do you offer expedited shipping?

Will I receive shipping information once my package has shipped?

Returns/ Exchanges/Cancellations

Can I return or exchange the product if I'm not satisfied?

How can I cancel my order?

Retail Partners

Other than online, where can I purchase Burnin' Beak artisan-crafted pepper jelly?

Taxes for International Customers

If I live outside of the U.S., who is responsible for paying any VAT, GST or other required taxes on purchases/shipments?